5 Reasons why healthcare professionals still use fax

In a world driven by technological advances, the image of a fax machine may seem anachronistic and outdated. However, in healthcare, doctors and healthcare professionals continue to rely on the fax as an essential communication tool.   

Even though other industries have given way to fully digital solutions, physicians continue to use fax, both in its traditional form and through online fax services. What is the reason behind this persistent preference for fax in the digital age?  

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Data security and privacy  

Privacy and security of patient data is a top priority in the medical field. With the federal Health Insurance Portability and Accountability Act (HIPAA) setting stringent data security standards, physicians are looking for a secure way to share sensitive medical information.   

What types of documents are sent in the medical industry?  

• Physicians fax a variety of documents, all related to patient care. These documents include:  
• Personalized nursing orders.  
• Medical information for insurance companies.  
• Urgent prescriptions.  
• Medical records and test results.  
• Referrals to other healthcare professionals. 

For sending this type of sensitive documentation and information, fax has proven to be a safe and legally binding option because, unlike email or secure electronic health record (EHR) messages, many fax services have implemented HIPAA-compliant security protocols. All of this makes online faxing a completely safe and secure way to maintain patient confidentiality.  

Traditional fax service vs. online fax service  

While traditional faxing remains a viable option, online fax services are overtaking traditional faxing as they present several significant advantages for physicians and the healthcare industry in general.  

1. Accessibility from anywhere  

Online fax services allow physicians to send and receive faxes from anywhere with Internet access. This is especially useful in emergencies or when critical medical documents need to be accessed while away from the office.  

2. Increased security  

In addition to meeting HIPAA security standards, online fax services offer additional protection through encryption, security protocols, and high-level SSL encryption. This ensures that patient data is effectively protected.  

3. Paperless 

The transition to a paperless environment is a priority for many organizations. Online fax services contribute to this initiative by enabling document storage in the cloud, eliminating the need to print hard copies.  

4. Lower cost  

Compared to purchasing, maintaining, and repairing traditional fax machines, online fax services are more cost-effective in the long run. This is especially relevant in a healthcare environment where you are looking to control costs.  

5. Increased convenience  

The ability to send and receive faxes from Internet-enabled devices, coupled with efficient online document organization, makes online fax services considerably more convenient.  

Although technology continues to transform the medical field, faxing remains a vital tool for physicians. Data security and the need to comply with HIPAA regulations are key factors contributing to the preference for fax.   

The most comprehensive online fax solutions, such as eComFax, offer a modern and efficient solution that combines security and convenience, making them a smart choice for healthcare professionals who want to maintain patient confidentiality and improve their operational efficiency. 

Find out more about how eComFax can help you comply with HIPAA by clicking here.